FAQ

Mountain Delights can offer you personal and efficient services. Transport services run by our own drivers and cars. Multi-lingual and experienced guides are trained in Eco-friendly trekking behavior. Computerized air-ticket and hotel booking links to destinations all over the world. City tours by knowledgeable tour guides within the valley are available. Our service include Trekking, White-water Rafting, Jungle Safaris, Bird watching, Nepali local home stay, Mountain Flight and Hot-air Balloon Flight arrangements, communication service and much more customize one.

It is easier process to obtain your entry visa upon arrival at TIA Kathmandu or at a consulate in your home country. In either case, you need 2 passport size photograph and the visa fee. To date, the fee is USD 30 for up to 60 days. Check with us for an update.

Our trips are designed as off-the-beaten-path journeys. We do everything we can to allow you to experience the local culture and to participate in local practices. We want to give you the opportunity to interact with the locals, learn about their way of life, learn some Nepali phrases, and perhaps participate with the local trekking staff as they sing and dance after a day of trekking. We consider these interactions some of the most valuable memories to take back home, along with the stunning views of the Himalayas. Nepalese are also very excited to learn more about your way of life.

The answer is yes, you can. However, we always recommend that you take a guide along.
They act as a liaison between you and the people and without the guide you will never get in touch with the people. You will visit the place but not interact with the culture and learn from it.
The guides get their licenses from the Government organisation called NATHM (National Academy for Tourism and Hotel Management) and are officially recognised by the government.
They are trained from time to time on issues such as first aid, Acute Mountain Sickness, rescue methods etc. Travelling in Nepal is not like in other countries where the altitudes are low. Once you cross the altitude of 3000m (and you will in almost every trek) you have to be extremely cautious.
The guides are knowledgeable in methods to reduce your impact in the environment and culture of Nepal. They will help you minimize the negative impacts of your travels. They will also inform you on how to not be offending to the culture of the people.
Finally, they also have a wealth of information about the area you are travelling in and about Nepal in general.

This varies with each trip of course. In the mountains we measure hikes in hours, rather than miles. On most treks, we hike 4–7 hours per day, with a lunch break of 1–2 hours in the middle. We encourage you to walk at your own pace. There is no need to rush or "stay up" with others during the daily hikes. There will always be a guide at the back of the group to make sure that you arrive safely to camp. We know that much of the fun of trekking is maintaining a pace which will allow you to fully enjoy your surroundings.

No. But you have to carry a light day-pack containing your water bottle, camera, an extra layer of clothing, sunglasses, a rain coat or wind breaker, and snacks. Porters or pack animals will carry all of the heavy gear.

If you are in good health and enjoy regular exercise such as jogging, tennis, or even long walks, we have a trip designed for you. The number one qualification is a positive attitude! We have had many years of experience of treks in high altitudes, so we know how to pace a trek or climb. Each person reacts to altitude in a different way, so it is difficult to predict how you will do. But in general, with the careful pacing of our trips, allowing proper rest days for acclimatization, most people adapt well. The potential problems with altitude stem from people going too high too fast. We make sure that this does not happen.

We insist you have travel insurance when you come on one of our tours. You need to get this from home as no travel insurance is available in Nepal. Please refer to our insurance advice for more information.

All our staff has insurance and free access to equipment. The salaries are above average and our staff members are free to join any trade union. Medical care, if needed, is for everyone in the expedition. Our porters carry a maximum of 30 kilos and if a porter gets sick we will take care of him until he has recovered. This means that our clients are paying a slightly higher rate but you are supporting decent and equitable working conditions for all staff.

Every trip is different, depending on the various rules. But, as a rule of thumb, a deposit at the time of booking is typically 33%. If you cancel before 30 day there will be no charge. Between 25 and 10 day the rate of refund varies from 10 % to 65%.
If you cancel after 10 days no refund will be made.
E-mail us to get details for your specific trip.

Many trips require it and we always recommend it to protect yourself in the event you need reimbursement for the costs of medical evacuation, trip cancellation or interruption, unexpected delays, lost luggage or any medical services needed while traveling.

If there is an emergency during the trek, your guides will deal with the situation, they are trained for this. In most cases the company will contact your insurance company and the appropriate measures will be implied. The company and your guide will do the upmost to ensure your safe return in the rare occasion of such a problem arising.

If you should get sick during your trek, your guide will do his best to assist you in anyway. Medicine is not readily available in some remote regions so we recommend you to stock up on things you may need in Kathmandu. Should you require it; extra rest days can be taken. If you need evacuation, the company will be contacted and appropriate measure will be taken. In some cases you can find doctors along the trekking routes, or one can be brought for you.

In the summer time the weather is hot and sunny during the day with occasional storms in the evening. In winter at high elevations the temperature is very cold, but the days are normally bright and sunny. September through to November is ideal for the warm days and cool nights and clear weather.
Is previous hiking experience required to go on a trek?
No, you do not required previous experience to go on a trek, but it would prove useful to you.

During the trek, your guide will advise you on what you should and shouldn’t eat and drink. The food at the places you will be staying is all safe to eat. Water you can buy bottled or bring along purification tablets. Tea houses will also provide boiled and filtered water for you to treat accordingly.

During your trek in most places, mineral water can be purchased, however due to environmental reason, we recommend you bring along purification tablets. Tea houses provide boiled and filtered water. Your guide will offer advice and where to get water during the trek. On camping treks the porters will carry suitable water with them.

Altitude sickness means illness occur at higher altitude. In this time your breathing and heart rates increase. Altitude sickness normally happens above 2800m and symptoms consist of headache, dizziness, dehydration and trouble sleeping. To help avoid this illness we recommend you to drink at least 3 liters of water per day, trek slowly and use acclimatization days. Of course our guides will be on hand to give assist and advise you should any problems arise.

Tea House trek is trekking using local trekking lodges for accommodation and meals without setting camp on the route. In this trek the company offers a package which includes a guide, porter and accommodation and meals for a fixed rate per day. It is organized by the trekking company. All of our guides have good knowledge of the area you are trekking in and know the best places to stay and eat.

Camping trek is a fully supported trek where you are accommodated in tents. A full support crew provides you with toilet facilities and all your meals. The Trekking company will organized all of the facilities you will need. The company provides extensive advice about equipment to take and what to expect the team is fun and there is generally a couple of nights experiencing the local songs and dances of Nepal, when the porters and crew are in the mood.

Yes, it is possible to get the equipment on hire. We can help you with to arrange that.

The maximum weight allowed on domestic flights is 18 Kilo grams.

In case of flight cancellation you should allow two to three extra days.

We provide only experienced and reliable guides our company will be responsible for this. We guarantee that your guides or porters will not disappear before the completion of your trip. In the case that it does we will resend another guide straight away. Don’t worry you will not be on your own, other staff on the trek will help you

You will be met on arrival at the airport by one of our representatives.

Equipment list of things you needed to bring: Down jackets, fleece jacket, water proof/ windproof jackets and pants, proper foot wear, sun hat, woolen hat, umbrella, rain poncho. Good sleeping bags, sunglasses, drinking water bottles, torchlight, sun block cream, toiletries, gloves, gaiters, first aid kit.

Mainly We can arrange two types of trekking: Teahouse Trekking and Camping or Tented Trekking.

Trekking grades means explanation and description of the route where the trekkers are travelling. Mainly there are five trekking grades in Nepal. They are as follows: Easy, Moderate, Moderate to Strenuous, Strenuous, Very Strenuous

Yes, surely trekking requires physical effort on the part of the trekker. The level of fitness depends on the trek. We recommend all trekkers to have a basic level of fitness. But for trekkers who are physically unable to trek our company will arrange them a pony-trek.

The Best Season to visit Nepal is February March, April, May, September, October and November.

Trekking means gentle walking or climbing in the mountains or Himalayan range observing the local culture, society, religions, tradition, and natural beauty of the particular area where one is trekking.

Besides trekking we offer Sightseeing all over the Nepal, Jungle Safari, River Rafting, Peak Climbing, Mountaineering, paragliding, mountain flight, bird watching tour, hot air ballooning, bungee jumping, mountain biking, rock climbing, hunting, kayaking, fishing and fully supported treks throughout Nepal, Bhutan, Tibet, Sikkim and Darjeeling.

For some treks it is possible for you to make a permit without joining the company. But there are some trekking routes, which you require group permits for and these permits cannot be obtained on an individual basis. For this you must join with a company. From last October the government made it law that all people entering permit zones must not travel unaccompanied by a guide.

Permits are needed for most treks. Trekking permits can be easily obtained through our company (we can arrange the permit for.) If fact, in most of our trips the permit is included for you.
What type of information is required in order to confirm the booking?
In order to conform the booking you should provide us the following information: Passport no
•     Date of passport issue
•     Validity of Passport
•     Date of Birth
•     Your complete name as in the passport
•     Complete Address
•     Your Nationality
•     Your arrival Date, Airline number and time
•     Your departure date, Airline number, and time etc.



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